We value your feedback - whether your experience was positive or highlighted areas for improvement.

 

Listening to your experiences helps us understand what’s working well and where services can improve.

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Every three months, we review all feedback received - both in person and online - and share it at our Quarterly Meeting with Buckinghamshire Healthcare NHS Trust, stakeholders, and anyone else who wishes to attend.

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We welcome feedback on all aspects of your care:
> from your first appointment and early pregnancy support,
> to your birth experience,
> and your contact with the Health Visiting Service after your baby was born.

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You can find out more about how we collect feedback and what we do it with it via our FAQs.

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Share Your Experience

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If you’ve received maternity or neonatal care from Buckinghamshire Healthcare NHS Trust in the last 2 years, please take a moment to complete our survey.

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Please Note

While we welcome all types of feedback — both good and bad — we are not a complaints service.

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If you’d like to make a formal complaint, please contact the Patient Advice and Liaison Service (PALS), who can investigate specific concerns:

📧 Email: bht.complaints@nhs.net

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You may also wish to access the hospital’s Birth Reflections service — an opportunity to talk directly with the maternity team about your experience.

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📞 Call: 01296 255760
🔗 Visit: www.buckshealthcare.nhs.uk/birthchoices/pifs/birth-reflections/

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