Have Your Say
We’d love to hear about your experience of maternity care in Buckinghamshire - whether it was positive or could have been better.
You can share your feedback by completing one of our surveys, emailing us, or connecting with us on social media.
Bereavement
The survey has been prepared especially for those who have experienced a stillbirth or pregnancy loss. We are so sorry for your loss and are grateful for you taking time to feedback your experience to us. Please also visit our Support pages for more about support available for you and your partner.
Frequently Asked Questions
What happens to the feedback?
Feedback is analysed for themes and it is fedback verbally and in reports to the Trust. We work with them to make changes in response to your experiences.
Is the feedback confidential?
Everything you share is confidential and feedback is anonymous, unless you provide permission to share details.
How can I feedback?
You can feedback via our online surveys, email us, reach out to us via social media or come & meet us at one of our regular listening clinics.
What can I feedback about?
We welcome feedback on all aspects of your care: > from your first appointment and early pregnancy support, > to your birth experience, > and your contact with the Health Visiting Service after your baby was born. We also have separate surveys to receive your feedback about the Neonatal unit at Stoke Mandeville and feedback about your care following baby loss.
Will I receive a response to my feedback?
We do not generally respond individually to feedback provided through our surveys. Your feedback is collated to analyse and present to the Trust. If you have an experience that you would like to discuss with someone please contact the Birth Reflections team. 📞 Call: 01296 255760 🔗 Visit: www.buckshealthcare.nhs.uk/birthchoices/pifs/birth-reflections/
Can I make a complaint regarding my care through your service?
Whilst we welcome all feedback, we are not a complaints service. If you’d like to make a formal complaint, please contact the Patient Advice and Liaison Service (PALS), who can investigate specific concerns: 📧 Email: bht.complaints@nhs.net
My experience of the Bucks Maternity Service was more than 2 years ago, can I still give feedback?
Your feedback is still valuable to us. Our surveys are for those who have experienced care from our maternity service in the last 2 years, so to provide your feedback please email us at bucksmnvp@gmail.com